Payment Policy

At Velric, we provide secure and convenient payment options to make your shopping experience simple and straightforward. This Payment Policy explains the payment methods available when placing an order through our website.

Accepted Payment Methods

Velric currently accepts the following payment methods, subject to availability at checkout:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

The payment methods available for a particular order may depend on your device, browser, location, payment provider, or other checkout conditions.

The available payment options will be displayed during checkout before you complete your purchase.

Payment Authorization

When you place an order, your selected payment method may be subject to authorization by the applicable payment provider.

An order is considered successfully placed after the payment has been authorized and the order confirmation has been generated.

If a payment cannot be authorized or is declined, you may be asked to use another available payment method.

Order Charges

All applicable product prices and shipping charges will be displayed during the checkout process before you submit your order.

Our standard shipping charge is $5.00 USD.

Orders totaling $60.00 USD or more qualify for free standard shipping, subject to the terms of our Shipping Policy.

The final order total, including applicable shipping charges and any applicable taxes, will be shown before payment is completed.

Currency

All prices on Velric are displayed in U.S. dollars (USD) unless otherwise stated.

Your payment provider may apply currency-conversion fees or other charges if your payment account is denominated in a different currency. Such charges are determined by your bank or payment provider and are outside Velric's control.

Payment Security

Velric uses payment-processing services to process transactions through the payment methods offered at checkout.

We do not ask customers to send payment card numbers, security codes, passwords, or other sensitive payment information to us by email, phone, or social media.

For your security, payment information should only be entered through the secure checkout process provided on our website.

Payment Problems

If your payment is declined or you experience an issue during checkout, please verify that your payment information is correct and that your payment method is active.

You may also try another available payment method.

If you continue to experience difficulties placing your order, please contact our customer support team.

Refunds

If you are eligible for a refund under our Return & Refund Policy, the refund will generally be issued to the original payment method used for the purchase.

Velric processes eligible refunds within 7 business days after the returned item is received and inspected.

Once a refund has been processed by Velric, additional processing time may be required by your bank, card issuer, or payment provider before the funds appear in your account.

Unauthorized Transactions

If you believe that a transaction was made using your payment method without your authorization, please contact your bank, card issuer, or payment provider immediately.

You may also contact Velric with your order information so we can assist with any information relating to an order placed through our website.

Payment Information Changes

Payment methods and payment-provider availability may change from time to time. The payment options currently available for your purchase will always be displayed at checkout.

If you have questions about payments, orders, or payment-related issues, please contact us:We appreciate your trust in Velric and are committed to providing a clear, convenient, and reliable checkout experience.