At Velric, we aim to provide a secure, convenient, and reliable checkout experience. This Payment Policy explains the payment methods we accept and how payments are processed when you shop with us.
1. Accepted Payment Methods
Velric accepts the following credit and debit cards, where supported by our checkout payment processor:
- Visa
- Mastercard
- American Express
- Discover
Please ensure that your selected payment method is valid and authorized for online purchases.
2. Payment Processing
Payment is collected during checkout using the payment method you select. By placing an order, you authorize the applicable payment processor to charge the total amount of your purchase, including any applicable taxes or other charges displayed at checkout.
Your order may not be processed until payment has been successfully authorized.
3. Pricing and Currency
All product prices and applicable charges will be displayed at checkout before you complete your purchase.
Any applicable sales taxes will be calculated and shown where required. If your card issuer applies foreign transaction fees or currency conversion charges, those fees are your responsibility.
4. Payment Security
We take reasonable steps to help protect payment information during the checkout process.
Payments may be processed through third-party payment providers. Your payment information is handled according to the applicable provider’s security procedures and privacy policy.
Velric does not intend to store full credit card numbers or card security codes on its own systems. Please do not send your complete payment card details through email or other unsecured communication channels.
5. Payment Authorization and Declined Transactions
All transactions are subject to authorization by your card issuer and payment processor.
If your payment is declined, please verify your payment details, confirm that sufficient funds or credit are available, or contact your card issuer for assistance. You may also try another accepted payment method.
Velric reserves the right to cancel or delay an order if payment cannot be authorized or if a transaction requires additional verification, subject to applicable law.
6. Order Confirmation
After successfully placing an order, you will receive an order confirmation email containing the details of your purchase.
If you do not receive a confirmation, please check your spam or junk folder before contacting our customer support team.
An order confirmation does not necessarily mean that your order has shipped.
7. Refunds and Payment Reversals
If your return or refund request is approved under our Return and Refund Policy, the refund will generally be issued to the original payment method.
Refund processing may take up to 7 business days after the returned item has been received and inspected. Your bank or card issuer may require additional time to post the refunded amount to your account.
For more information, please review our Return and Refund Policy.
8. Fraud Prevention
To protect our customers and our business, we may review transactions for suspicious or unauthorized activity.
We reserve the right to request additional verification or cancel an order when necessary to prevent fraud, subject to applicable law.
9. Contact Information
If you have questions about payments, charges, or refunds, please contact us using the information below.
Business Name: Velric
Business Address: 14385 Old Texaco Rd, Conroe, Texas 77302, United States
Phone: +1 (936) 283-9203
Email: delaneyheather07@gmail.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
Thank you for shopping with Velric. We appreciate your trust in our store.